No we do not have a physical store. We only have an online store. 

For sure. Just scroll down to sign up in the footer below. 

We do not accept exchanges 

We do not accept returns unless the item is damaged 

We ship to Cairo, Giza, Alexandria, Delta and Canal Cities as well as Upper Egypt and Hurghada.

If you live in Cairo, Giza and Alexandria delivery take up to 48 hrs. Delta and Canal cities takes up to 72 hrs. Upper Egypt and Hurghada takes 4-5 days. 

You will be contacted by the shipping company the next day and there will be second delivery attempt. If day 2 delivery attempt fails, the shipping company will attempt a third and final delivery attempt on day 3.